Actionable Feedback Policy

Our Commitment
At All Deck, we value feedback from our customers, partners, and the public. We use it to improve our services, enhance transparency, and ensure accountability in our work.

How We Collect Feedback

  • Through our Contact Form
  • Via our phone number: 800-ALL-DECK (855-3325)
  • In person at our office

How We Respond

  • All feedback is reviewed within 14 Days
  • We acknowledge receipt and, if necessary, provide an update on the actions we’re taking
  • Concerns or complaints are prioritized based on urgency, impact, and fairness

Transparency & Engagement

  • We openly share important updates or policy changes on our website
  • We commit to acting on constructive feedback and making improvements where needed
  • We welcome ongoing dialogue with our community and customers

Contact Us
To provide feedback, please reach us at:

All Deck
Email: info@alldeck.com
Phone: 800-ALL-DECK (855-3325)
Address: 5360 Eastgate Mall, San Diego, CA 92121

Talk to a Real Person

No phone trees. No chatbots. When you call AllDeck, a real team member picks up — someone who knows our products and can help you right now.

800-255-3325

Mon–Fri 7:00 AM – 5:00 PM PST

50+ Years Manufacturer Direct ICC-ES Certified